Shipping & Delivery Policy

At Autostyle, we aim to dispatch and deliver orders as quickly and reliably as possible. Delivery options, charges and estimated delivery times are displayed at checkout based on your delivery address and the contents of your order.

UK Delivery

Standard UK Delivery: £5.99–£19.99

Our standard UK delivery service is estimated at 2–10 working days, depending on product availability, order weight and the items purchased.

The applicable delivery charge will be calculated automatically and displayed at checkout before payment.

Please note that some products may be available for immediate dispatch, while others may require additional processing or stock allocation. Where a longer lead time applies to a product, this will normally be stated on the product page or communicated to you following your order.

International Delivery

We ship internationally to a wide range of destinations.

European Union: £29.99
Estimated delivery: 3–17 business days

Rest of World: £29.99
Estimated delivery: 3–17 business days

The available delivery service and final shipping charge will be confirmed at checkout after entering your delivery address.

International delivery times are estimates and may vary depending on the destination, local courier network and customs clearance.

Customs, Duties & Import Charges

International orders may be subject to customs duties, import taxes, handling charges or other fees imposed by the destination country.

Unless specifically stated otherwise at checkout, any such charges are the responsibility of the recipient and are not included in Autostyle's delivery charge.

We recommend checking your country's applicable import requirements before placing an order if you are unsure.

Workshop Installation Orders

When Autostyle Installation is selected for an eligible product, delivery is not required because the product will be supplied for installation at our workshop.

Eligible orders will therefore display:

Workshop Installation – Shipping Not Required: FREE

at checkout.

This option is intended exclusively for orders being installed by Autostyle and must not be selected as a free-delivery option for orders requiring shipment to a customer.

Special-Order & Stock-Dependent Items

Certain products are supplied to order or may have longer lead times.

Special-order items will normally have an estimated lead time shown on the relevant product page or communicated to you after your order has been placed.

If we become aware of a significant delay affecting your order, we will contact you using the details provided when the order was placed.

Couriers

Orders are normally dispatched using DHL or another suitable delivery partner.

We reserve the right to use an alternative courier or delivery service where appropriate based on the size, weight, destination or nature of the shipment.

Tracking

Where tracking is available, tracking information will be provided by email once your order has been dispatched.

Please allow a short period after receiving your dispatch confirmation for the courier's tracking system to update.

Delivery Estimates

All stated delivery times are estimates and are provided in good faith.

Delivery times may occasionally be affected by circumstances outside our reasonable control, including courier delays, severe weather, customs clearance, public holidays and other disruptions.

Working/business days generally exclude weekends and UK public holidays.

Delivery Address

Customers are responsible for ensuring that the delivery address and contact information supplied when placing an order are complete and accurate.

If you notice an error in your delivery information, please contact us as soon as possible. Once an order has been dispatched, we cannot guarantee that the delivery address can be changed.

Additional courier charges resulting from an incorrect or incomplete address may be chargeable where appropriate.

Warranty Returns

Where a product is returned to us for warranty inspection or diagnostic testing, applicable return or redelivery charges will be communicated where required.

This does not affect your statutory consumer rights where a product is faulty or otherwise does not conform to your contract.

Questions About Delivery

If you have any questions regarding delivery availability, an international destination, or the expected delivery time for a particular product, please contact Autostyle before placing your order.